KVKK

KİMLİK MAKİNA values customer privacy and is committed to protecting and processing personal data in compliance with Türkiye's Personal Data Protection Law No. 6698 (the “KVKK”). This Privacy Notice explains how we collect and process personal data through our website (kimlikmakina.com), the purposes for which we use it, and how you may exercise your rights.

1. Collection and Processing of Personal Data

Under the KVKK, “personal data” means any information relating to an identified or identifiable individual. When you visit our website or use our services, we may collect and process the following categories of personal data:

  • Your name, surname and contact details (such as your email address and telephone number),
  • Billing and delivery addresses,
  • Order details and order history,
  • Information about how you use our website (such as page views, clicks and IP address),
  • Other information you provide through contact forms and surveys.

2. Purposes of Processing Personal Data

We may process the personal data we collect for the following purposes:

  • Providing and managing our services,
  • Processing your orders and delivering products,
  • Providing customer support and communicating with you,
  • Analysing and improving the use of our website to provide a better user experience,
  • Informing you about campaigns and promotions and managing your participation, where legally permitted,
  • Personalising content according to your interests, where legally permitted,
  • Complying with legal obligations.

3. Retention Period

We retain personal data only for the periods required by the relevant processing purpose and applicable legislation. Retention periods may vary depending on the purpose of processing and the legal requirements concerned.

4. Disclosure of Personal Data

We may disclose personal data on a limited, need-to-know basis to third parties for the purposes described above. These parties may include, without limitation:

  • Payment service providers and logistics partners (for product delivery),
  • Customer service and communications service providers,
  • Website analytics and performance service providers,
  • Public authorities where required by law.

5. Security of Personal Data

We take the security of personal data seriously and apply appropriate technical and organisational measures to protect it against unauthorised access, alteration, disclosure or destruction. These measures may include encryption, secure servers and access controls.

6. Your Rights

Under the KVKK, you may exercise the following rights concerning your personal data:

  • To learn whether your personal data is being processed,
  • To request information about the purpose of processing and whether the data is used in accordance with that purpose,
  • To learn whether your personal data has been transferred to third parties,
  • To request correction of incomplete or inaccurate personal data,
  • To request deletion or destruction of your personal data where the legal conditions are met,
  • To object to a result arising against you through the exclusive analysis of your personal data by automated systems,
  • To claim compensation if you suffer damage because your personal data has been processed unlawfully.

To exercise these rights or submit questions and requests concerning your personal data, please contact us through the current contact channels shown on our Contact page.

7. Amendments and Notices

This Privacy Notice may be updated from time to time. The revision date will be stated when the notice is updated. Where appropriate, we may also notify you of material changes.

This notice is published to fulfil the information obligation under the KVKK. Where explicit consent is legally required for a processing activity, it will be obtained separately and freely.

Thank you.

KİMLİK MAKİNA